Return & Refund Policy

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We provide digital services (websites, apps, POS/ERP, design, SEO). As these are intangible and custom, refunds are managed as below.

1) Deposits & Domain/Hosting

• Deposits are non-refundable once work has started or third-party purchases (e.g., domain/hosting/licenses) are made.

2) Milestone Payments

• If you cancel before a milestone is delivered, we may refund a fair portion for work not yet performed.
• After a milestone deliverable is submitted/approved, that milestone is non-refundable.

3) Change of Mind

Refunds are not available for change-of-mind after approval or delivery of agreed work.

4) Maintenance & Renewals

Maintenance fees and yearly renewals (domains/hosting/SSL) are non-refundable after activation or the start of the period.

5) Issues & Bug Fixes

We fix implementation bugs reported within the support window defined in your proposal. Third-party platform/API changes are out of scope unless covered by maintenance.

6) How to Request a Refund

Email auricodesolutions@gmail.com within 7 days of the issue with your order ID, description and evidence. Approved refunds are processed to the original payment method within 7–10 business days (processor timelines may vary).

Questions? +94 76 167 8671